Empowering Women or Empty Promises? The Truth About She Taxi in Kerala

Manju Warrier promoting She Taxi
Credits: SheTaxi

In 2013, Kerala launched She Taxi, a groundbreaking initiative hailed as a beacon of women’s empowerment and safety. But nearly a decade later, has this ambitious project delivered on its promises? Or is it another case of well-intentioned policies falling short in reality? Let’s delve into the truth behind She Taxi in Kerala.

The Vision: Safety and Empowerment

She Taxi’s vision was undeniably noble. By providing a taxi service exclusively for women, driven by women, it aimed to address two critical issues:

  1. Safety: Women in India face disproportionately high rates of harassment and assault in public transportation. She Taxi sought to create a safe haven where women could travel without fear.
  2. Empowerment: By offering women entrepreneurial opportunities in a male-dominated industry, She Taxi aimed to foster economic independence and challenge gender norms.

Initial Promise and Early Success

The launch of She Taxi was met with enthusiasm. Inaugurated by the then Chief Minister, Oommen Chandy, with actress Manju Warrier lending her support, the initiative seemed poised for success. Initial reports were positive, with women passengers expressing relief and satisfaction at the increased sense of security.

The Harsh Reality: Unfulfilled Promises

However, the early optimism soon gave way to a harsher reality. She Taxi has faced numerous challenges, including:

  • Limited Availability: The service never expanded as planned, with limited taxis operating in only a few areas. This defeats the purpose of providing a reliable transportation option for women across Kerala.
  • Operational Challenges: Issues like driver shortages, vehicle maintenance problems, and inconsistent service have plagued She Taxi, leading to frustration among potential customers.
  • Financial Sustainability: Reports suggest that She Taxi has struggled to remain financially viable, raising questions about its long-term sustainability without significant government support.
  • Technological Hurdles: The absence of a reliable system that can connect the passenger and driver, the she taxi app looks promising but you won’t know unless you check it out

Booking a She Taxi: A Challenge in Itself

Even finding and booking a She Taxi can be a challenge. The previously advertised phone numbers may be outdated, and there is no central booking platform. This lack of transparency and user-friendliness is a major deterrent for potential customers.

Who's Behind the Wheel?

While the initial concept was for women to drive She Taxis exclusively, the reality is more nuanced. In some cases, due to driver shortages, men may be employed, which undermines the core principle of a women-only service designed for safety.

Empty Promises or Missed Opportunities?

The current state of She Taxi raises important questions: Was the initiative fundamentally flawed, or were there missed opportunities to address the challenges? Could better planning, funding, and execution have made it a success?

The Future of She Taxi

The future of She Taxi in Kerala hangs in the balance. While it has undoubtedly made a positive impact on some women’s lives, its current state falls far short of its initial promise.

To truly empower women and ensure their safety, Kerala needs to either revitalize She Taxi with significant improvements or explore alternative solutions that address the root causes of gender inequality and transportation insecurity.


She Taxi’s story in Kerala is a cautionary tale about the gap between good intentions and effective implementation. While it offered a glimmer of hope, the reality is that it has not lived up to its potential.

It’s time for Kerala to reassess its commitment to women’s safety and empowerment in transportation. Whether it’s through a revamped She Taxi or entirely new initiatives, the goal should be to create lasting solutions that make Kerala’s roads safe and accessible for all women.